ADA and Lodging Webinar Series
Unlock the Mystery of ADA Accessibility: Lodging Information Made Accessible
Presented by the Mid-Atlantic ADA Center, co-sponsored by the American Hotel & Lodging Association (AHLA) and the Asian American Hotel Owners Association (AAHOA)
Final session: December 12, 2013
2:00 p.m. - 3:30 p.m. Eastern
Your office! The webinar format allows you to participate online from the comfort of your location!
The cost is $40 for each session.
Join us as we continue to "unlock the mystery" of ADA regulations and the impact these regulations have on the hospitality industry. In addition, we'll discuss the market potential offered by the disability and aging baby-boomer demographic, a growing population thought to control approximately $220 billion in discretionary income. Helping you understanding how to welcome guests with disabilities and comply with ADA regulations is the goal of this 4 part webinar series.
This updated series will focus on high demand topics and assist you in becoming the hotelier of choice in this competitive market.
Hotels: Weaving an Accessible Welcome Mat
December 12, 2013 2:00pm - 3:30pm Eastern
Speaker: Nancy Horton, Information Specialist, Mid Atlantic ADA Center
This session will cover a variety of topics addressed in the recent revisions of the ADA regulations. We will cover the changes related to effective communication, reservation systems and front desk operations, distribution of accessible guest rooms designed for individuals who are deaf and hard of hearing, and dispersal of accessible rooms among price offerings and various room types. Emergency egress strategies for guests and employees with disabilities will also be discussed. Resources will be provided. The session will conclude with a question and answer segment.